We at Kansai TV HAZZ Corporation (hereinafter referred to as “us” or “we”) want to contribute to the lives of all our customers by providing higher quality products and services through the programs we produce and our online shopping platforms.
Furthermore, we recognize that personal information entrusted to us by our customers, suppliers, employees, etc. is very important, and that strict management and handling of said personal information is the most important matter in the running of our business operations.
For this, we have established the following Personal Information Protection Policy and will continue to implement and maintain this policy.

1. Acquisition, Use, and Provision of Personal Information

When acquiring personal information, we shall clarify the purpose of using said personal information, acquire it legally and fairly, and will not use it for any means other than that specified in the purpose of use. The purpose of use outlined by us is as described in “About the Handling of Personal Information” below.
We will not provide personal information to a third party without the individual’s consent, except when permitted to by law.
We formulate company rules regarding the handling of personal information, make them known to all officers, employees, contract employees, dispatch employees, etc. (hereinafter referred to as “employees”), and operate in accordance with these rules.

2. Compliance with Laws and Regulations

We comply with all laws and regulations regarding the handling of personal information, guidelines set by the government, and other norms.

3. Security Management of Personal Information

To ensure the accuracy and security of personal information, we implement safety measures to protect personal information and strive to prevent leakage, loss, or damage of personal information. We also regularly review security measures and correct any deficiencies.
In the event of outsourcing the handling of personal information, we will select a contractor that meets the standard of protecting personal information, enter into an outsourcing contract regarding the protection of personal information, and thoroughly manage and supervise the contractor.

4. Complaints and Questions Regarding the Handling of Personal Information

If you have any complaints or questions regarding the handling of personal information, please contact the following point of contact.
If we are requested to disclose, correct, delete, suspend the use of personal information, or suspend the provision of personal information to a third party, we will confirm that the request is from the corresponding individual and take appropriate and prompt action.
If requesting the disclosure, correction, deletion, or suspension of using personal information, or suspension of providing personal information to a third party, please print this document and mail it to the following point of contact. When doing so, please enclose documents (copy of certificate of residence or copy of driver's license, etc.) that can confirm that you are the person in question or a proxy. Note that when requesting that we notify and disclose the purpose of using personal information, a fee of 1,000 yen (tax included) will be charged for each case.

[Point of Contact]
For complaints or questions regarding personal information or requests to disclose personal information, please contact the following point of contact.

Secretariat for the Promotion of Personal Information Protection (within the Business Administration Department), Kansai TV HAZZ Corporation
7-12-6, Tenjimbashi, Kita-ku, Osaka-shi, 531-0041
Tel: 0120-828-389 (Available 9:00-18:00, excluding the year-end and New Year holidays)

The phone number above is the contact point for product orders and product inquiries.
If ringing regarding an inquiry or complaint relating to personal information, please clearly inform the receptionist of the nature of your call.
The person in charge of personal information protection will contact you at a later date.
You can also contact us using this form.

We are a business operator subject to the Japan Information Processing Development Corporation, which is an authorized personal information protection organization. The contact address for resolving complaints regarding the handling of personal information is as follows.

Personal Information Protection Consultation Service Office at JIPDEC
Address: Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan Tel: 0120-700-779

(Note) The organization above is not a contact point for inquiries regarding our services.

5. Continuous Improvements of the Personal Information Protection Management System

We will establish, implement, maintain, and continuously improve the “Personal Information Protection Management System” (*) to protect and handle personal information appropriately.
If there is a significant change in our Personal Information Protection Policy, we will notify you by publishing about it on our website.
Our website URL: http://ktvolm.jp/corporate/contact.html

*As an initiative regarding protecting personal information, the Personal Information Protection Management System refers to a system that includes policy formulation, system development, planning, implementation, inspection, and review.

End of Basic Policy

Enacted on: April 1, 2005
Revised on: July 1, 2018
Kansai TV HAZZ Corporation
CEO & President　Hidekazu Naka

1. Name of business operator

Kansai TV HAZZ Corporation

(1) Name or job title, affiliation, and contact information of administrator (or proxy) Administrator: Personal information Protection Manager Yuji Inui Contact Information: Telephone 06-6948-8350

2. Purpose of Using Personal Information

We will handle personal information within the scope of the purpose of use of each of the following items, except when permitted by law.

(1) Purpose of Using Personal Information Subject to Disclosure

1. We handle the personal information of customers who apply and contact us via online or telephone as well as individuals who make inquiries, in order to sell products by way of mail-order, ship products, and respond to inquiries. Note that when ordering or inquiring by phone, we will record the call so that we can accurately ascertain the details of your call and respond.
2. We handle personal information in order to provide various information such as information on products and services.
3. We handle your personal information for questionnaire surveys and analysis as statistical data for the purpose of product development and improving our services.
4. We handle your personal information for credit management, collection management, and credit management related to transactions with us.
5. We handle the personal information of applicants for screening purposes when applying for employment. Personal information may also be provided through recruitment websites.
6. We handle the personal information of employees and retirees for the purpose of human resource and labor management of employees and the management of retirees’ employment histories.
   Note that with regards to provisions 4, 5, and 6, if there is a risk of a significant hindrance to the proper implementation of our business operations, personal information will not be subject to disclosure.

(2) Purpose of Using Personal Information Not Subject to Disclosure

1. We handle personal information related to our business operations in order to carry out contracted business such as planning and production for events and displays.
2. We handle the personal information of program production staff and so on for the purpose of program production and implementation.

3. Provision of Personal Information to a Third Party

We will not provide personal information to a third party without the consent of the individual in question, except when required by law or part of our business operations are outsourced.

4. Outsourcing the Handling of Personal Information

For reasons relating to running our business operations, we may outsource part of our business operations in order to provide better services to our customers. In doing so, personal information may be entrusted to a business contractor. In this case, we will select a contractor that meets the standard of protecting personal information, enter into an outsourcing contract regarding the protection of personal information, and thoroughly manage and supervise the contractor.

5. Complaints or Questions regarding Personal Information

(1) Your Rights regarding Personal Information
If the individual in question asks us to explain or disclose the purpose of using personal information, or to make corrections, additions or deletions, or to stop using or remove information (hereinafter collectively referred to as “disclosure, etc.”), we will respond with sincerity to the request in accordance with relevant laws and regulations.

(2) Point of Contact

1. For complaints or questions regarding personal information or requests to disclose personal information, please contact the following point of contact.
   Tel: 0120-828-389 (Available 9:00-18:00, excluding the year-end and New Year holidays)
   The phone number above is the contact point for product orders and product inquiries. If ringing regarding an inquiry or complaint relating to personal information, please clearly inform the receptionist of the nature of your call. The person in charge of personal information protection will contact you at a later date.
   ◆ You can also contact us using this form (https://ktvolm.jp/contact/input).
   Please note that responding to inquiries regarding personal information requires a proper investigation, and we may not be able to respond immediately to your phone call.
2. We are a business operator subject to the Japan Information Processing Development Corporation, which is an authorized personal information protection organization. The contact address for resolving complaints regarding the handling of personal information is as follows.

Personal Information Protection Consultation Service Office at JIPDEC
Address: Roppongi First Building, 9-9 Roppongi 1-chome, Minato-ku Tokyo, 106-0032 Japan Tel: 0120-700-779

(Note) The organization above is not a contact point for inquiries regarding our services.

６．About the Voluntary Provision of Personal Information

Whether or not personal information is provided to us is at the discretion of the individual. If, however, you do not provide the necessary information, we may not be able to sell you products or provide services to you.

７．About Cookies

Our website uses cookies(*). The reason for using cookies is to make the site more user-friendly by using customization functions and so on when a user revisits this website. Access log information may be used for statistical analysis such as for conducting website access surveys, but access log information will not be used in combination with information that can be used to identify a user. You can refuse to accept cookies by configuring the settings of your browser, but please note that some services may not be available should you choose to do so.

*Cookies: A technology that stores and retrieves information from websites on an Internet browser.